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Terms

Last updated: 11 November 2026

1. Who we are

AXIS43 is offered by AXIS43, the Netherlands.

2. What you get

AXIS43 is a softball pitch simulator and trainer that runs in your browser. Part of it is free. The paid parts are unlocked by a Season Pass.

• Season Pass: €4.99 / US$4.99, paid once, for 12 months of access to the full lab and trainer.
• Team Pack: €49.00 / US$49.00, paid once, for 15 passes: the buyer's own and the rest for players who use the buyer's join link. Each of those passes ends when the buyer's pass ends.

A pass never renews by itself and is not a subscription. Buying again adds 12 months on top of the time you have left. Prices include VAT where it applies.

3. Paying and getting access

Payments are handled by Mollie B.V.

Access starts as soon as the payment is confirmed. There are no accounts: your pass is linked to your browser and to the e-mail address you paid with, and you can restore it on another device with a link we e-mail you.

4. Right of withdrawal

As a consumer in the EU you normally have 14 days to withdraw from an online purchase. AXIS43 is digital content that is delivered immediately. At checkout you ask us to start straight away and you confirm that you lose your right of withdrawal once your pass is unlocked. If your pass could not be unlocked, contact us and we will fix it or refund you.

5. Your licence

• A pass is personal: one coach or athlete, on their own devices.
• You may use AXIS43 in the lessons, practices, camps and clinics you run, and show it on screens and in presentations.
• You may use results and exports in research, theses and papers. Please cite AXIS43 and the model version.
• You may not resell access, share one pass among several people, or copy, scrape or reverse engineer the service.
• Pitchers you scout and pitches you save are yours. Do not enter personal data about people who would not want that.

6. A physics model, not a measurement

AXIS43 calculates how a pitch flies from the settings you give it, using published aerodynamic models. Results are estimates. They are not measured data and they are no substitute for a coach, a medical professional or a tracking device. You decide how to train; train within your limits.

7. Availability

We work to keep AXIS43 available and to keep improving it, and we may change features along the way. If we ever stop the service, passes that are still running are refunded for the months that remain.

8. Liability

We are liable for damage caused by our intent or gross negligence. In other cases our liability is limited to the amount you paid in the twelve months before the damage arose. Nothing in these terms limits rights you have as a consumer under mandatory law.

9. Changes and law

We may update these terms. Changes do not shorten a pass you already paid for. Dutch law applies. If we cannot solve a complaint together, consumers in the EU can also turn to the court of their own country of residence.