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Privacy statement
Last updated: 11 November 2026
AXIS43 is built to know as little about you as possible. There are no accounts, no advertising trackers and no tracking cookies.
1. Who is responsible
AXIS43, the Netherlands is the controller of your personal data.
2. What we store and why
| Data | Why | How long |
|---|---|---|
| E-mail address | To send your access link, your receipt and one reminder before your pass ends (performance of the contract). | As long as your pass runs, plus the period below for purchase records. |
| Purchase record: amount, currency, date, payment reference, language, and the campaign link you arrived through | To give you access, handle refunds and keep our accounts (contract and legal obligation). | Seven years, as Dutch tax law requires. |
| Pitches and pitchers you save | To show them on all your devices (contract). | Until you delete them, or two years after your last pass ended. |
| Technical logs: IP address, browser, pages requested | To keep the service secure and working (legitimate interest). | At most 30 days. |
Scores and best results in the trainer are kept in your own browser only.
3. Cookies
We only use cookies the service cannot work without: a session cookie (security of forms, your language) and an encrypted cookie that remembers your pass in this browser. They need no consent.
4. Who else handles your data
- Mollie B.V. (the Netherlands) processes payments. We never see your card or bank details.
- Our hosting and e-mail providers store and send data on our instructions, under a processing agreement.
We do not sell your data and do not use it for advertising.
5. Young players
If you are under 16, ask a parent or guardian before you enter your e-mail address or pay. A coach or parent can also buy a Team Pack and share the join link.
6. Your rights
You can ask us to show, correct, export or delete your data, and you can object to our use of it. E-mail us and we answer within one month. You can also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the authority in your own country.